Housing Associations…

save time and money on your print and post

… for less than the price of a stamp!


Housing Association Case Studies

Karley Reeves: 

Rents Manager,

MHS Homes


“Rent statements are sent out every six months to tenants although this process is to increase to a quarterly mailing. The organisation uses CFH Docmail for all their mailings ‘Karley says:


“I don’t know how we would manage without Docmail. In less than an hour I can up load all the data and then use the straight forward templates to mail our client base. It saves hours in staff time printing, collating and then stuffing envelopes and the whole process including all print and envelopes still costs less than a second class stamp.


“On one occasion because we had an unplanned mailing to send we thought we would do it in house and it was a nightmare, never again. Docmail is quick, easy and saves us time and money.

Kathy Watkins: 

Senior HR Manager,

Valleys To Coast Housing,



“Valleys To Coast Housing ran an incentive programme for 6,000 tenants to encourage them to adopt new habits that would result in direct cost savings for the housing association. 


“As part of an integrated campaign a postcard was mailed to every tenant to promote awareness, in advance of staff following up with a phone call.


“This would have been not only a costly process in terms of print, stationery and postage but would have been an overwhelming job for a small team with a stretched resource. 


“Docmail meant that artwork and a data file could be uploaded and then at the touch of a button the postcard could be printed, and posted in four colour, on both sides, for less than the price of a second class stamp, with savings on the postcard mailing over £1,000  - or 15p per mailing.”

Hywel Lloyd: 

Communications Officer,

Merlin Housing Association,

Chipping Sodbury,

South Gloucestershire


“We decided to test CFH Docmail given its track record, and the idea of using a local company also appealed.


“I liked Docmail from the off. It’s fast and smooth and the data validation checks are a particularly good feature – offering suggestions when an address is wrong or a tweak to the postcode. It’s the little things that have been so well thought through that make it such a quick, easy solution.

“It also saves us money, up to 50p per letter, so on a mailing to 8,000 customers we could potentially save thousands of pounds.


“Docmail has successfully met all of the challenges we have given it, and so we’re now looking at rolling it out to the rest of the business for all of the individual letters we send out every day.”

CFH Docmail  - a clear advantage:

  • Docmail print and post CHEAPER than Royal Mail Second Class post - any quantity!
  • Save time physically
  • Save the purchase cost of separate print or consumables
  • Full data security to internationally recognised standards


About CFH Docmail

Print, straight to heavily discounted post, has never been simpler than with Docmail. Our UK-leading hybrid mail solution allows you to create documents on your PC, send them to us and have them rapidly printed, personalised and posted - for less than the cost of a second class stamp.


Everything happens within our secure production facility, with solar panels generating electricity powering our machines!


Your documents are printed, personalised, mailsorted and despatched via our own Velopost, Royal Mail or other carrier. Green energy, economies of scale and downstream access cost savings all mean a superb service, all delivered for less than the price of a Second Class stamp.

With Docmail, you can send your letters directly from your computer or device. Our simple, online hybrid mail toolkit lets you mail out all your documents - rent statements, rent charges, invoices, application and contract documents, newsletters and maintenance information.


You can either upload your document and mailing list to our secure website, download our free, easy-to-use PrintDriver software (which enables you to print direct from your normal PC software), or fully integrate your system into Docmail using our web service API.


In every case, your documents will be SECURELY printed, look professional AND cost less when delivered to your customers.

If we can help you with anything, please call (England & Wales) on: 

07734 858532 

or email to: 



Or Brian (Scotland) on: 

07808 613537 

or email to: 


I’d love to find out more!

Please send us your details and we’ll be in touch to show you how the Docmail hybrid mail solution can save your Housing Association money, time and stress on print and post!

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